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Bad blue trailing/ghosting on SamsungUE32F5000

by Slayer305 / October 29, 2013 9:25 AM PDT

I got a UE32F5000 a week ago for use mainly as a PC monitor. I immediately noticed a purple-blue shadow trailing some objects.

This is very visible and distracting in games and movies with darker/grayish colors. It's also visible in regular TV, but less so.

I've recorded the issue and I believe it's visible in the below videos, despite the mediocre quality of my phone's camera.

https://www.dropbox.com/s/znwwun4k9wlwun8/deusex.mp4
https://www.dropbox.com/s/klew0vkpyteun4y/2013-10-17%2000.42.47.mp4
https://www.dropbox.com/s/u5ha8w1yvxamxdq/SchindlersList.mp4

I sent it back and got a replacement which, to my disappointment, has the exact same issue.

I've tried upgrading the firmware, switching inputs and changing settings but to no avail.

I could get another replacement but chances are it will have the same issue.

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I'd try it in a store.
by R. Proffitt Forum moderator / October 29, 2013 9:32 AM PDT
http://www.hdtvtest.co.uk/news/samsung-ue32f5000-201308253262.htm mentions none of this and in fact is downright nice by writing "We're not sure how much of these improvements is down to the superb SPVA LCD panel used, but if you can find a set blessed with such a panel, there won't be a better TV in this size, at this price."

This gives me pause and makes me think something is amiss with the settings or PC.
Bob
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Doesn't just do this on PC.
by Slayer305 / October 29, 2013 9:55 AM PDT
In reply to: I'd try it in a store.

But I did try it on different PCs with different graphics cards and the store I returned it to saw the problem too, hence why I got a replacement. Also it happens on plain aerial TV as well and not just when connected to PC.

After doing some research, it looks like there's a panel lottery thing going on with this model, meaning the quality you'll get may vary, depending on which panel your set has in it:

http://www.avsforum.com/t/1406151/the-official-2012-samsung-eh4000-eh5000-eh5300-owners-thread/240#post_22332784

If you read the thread a bit further down there are more complaints about a particular panel made by Sharp which has this ghosting issue. I'm not sure which one my TV has.
http://www.avsforum.com/t/1406151/the-official-2012-samsung-eh4000-eh5000-eh5300-owners-thread/330#post_22376606

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Then it's going back.
by R. Proffitt Forum moderator / October 29, 2013 9:58 AM PDT

While Sam may offer repair I worry about that. I vote it goes back.
Bob

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Look here
by abu_cwarky / October 29, 2013 4:32 PM PDT
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I got a Sharp panel
by Slayer305 / October 29, 2013 5:27 PM PDT
In reply to: Look here

Thanks, I did what you mentioned and I have a Sharp (H6) panel. The one I sent back had it too I suppose.

Looks like I'm screwed 'cause the only way to check the panel type is to open the TV and look at the service menu. It doesn't say the panel code on the sticker on the box or at the back of the TV, I doubt they'll let me keep opening boxes and looking at the menu 'till I find one with a different panel.

Also I don't know through how many exchanges I'll have to go 'till I get a different panel, and they may not let me do that either after some point.

Looks like I'm going to sell this one and lose 50-60 euros in the process. Obviously, I'm not touching a Samsung tv again Happy

For what it's worth, I first got the 42" version of the same model (UE42F5000) for the living room and it looks quite good, It's what led me to get the 32" to use as PC monitor. I checked and it has an R6 (AUO) panel, but it definitely doesn't exhibit this problem or anything else from what I can see.

Anyway, I'm not in the mood for gambling when I'm buying a TV, so no more Samsung for me.

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