Samsung forum


Bad blue trailing/ghosting on SamsungUE32F5000

by Slayer305 / October 29, 2013 9:25 AM PDT

I got a UE32F5000 a week ago for use mainly as a PC monitor. I immediately noticed a purple-blue shadow trailing some objects.

This is very visible and distracting in games and movies with darker/grayish colors. It's also visible in regular TV, but less so.

I've recorded the issue and I believe it's visible in the below videos, despite the mediocre quality of my phone's camera.

I sent it back and got a replacement which, to my disappointment, has the exact same issue.

I've tried upgrading the firmware, switching inputs and changing settings but to no avail.

I could get another replacement but chances are it will have the same issue.

Discussion is locked
You are posting a reply to: Bad blue trailing/ghosting on SamsungUE32F5000
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Bad blue trailing/ghosting on SamsungUE32F5000
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
I'd try it in a store.
by R. Proffitt Forum moderator / October 29, 2013 9:32 AM PDT mentions none of this and in fact is downright nice by writing "We're not sure how much of these improvements is down to the superb SPVA LCD panel used, but if you can find a set blessed with such a panel, there won't be a better TV in this size, at this price."

This gives me pause and makes me think something is amiss with the settings or PC.
Collapse -
Doesn't just do this on PC.
by Slayer305 / October 29, 2013 9:55 AM PDT
In reply to: I'd try it in a store.

But I did try it on different PCs with different graphics cards and the store I returned it to saw the problem too, hence why I got a replacement. Also it happens on plain aerial TV as well and not just when connected to PC.

After doing some research, it looks like there's a panel lottery thing going on with this model, meaning the quality you'll get may vary, depending on which panel your set has in it:

If you read the thread a bit further down there are more complaints about a particular panel made by Sharp which has this ghosting issue. I'm not sure which one my TV has.

Collapse -
Then it's going back.
by R. Proffitt Forum moderator / October 29, 2013 9:58 AM PDT

While Sam may offer repair I worry about that. I vote it goes back.

Collapse -
Look here
by abu_cwarky / October 29, 2013 4:32 PM PDT
Collapse -
I got a Sharp panel
by Slayer305 / October 29, 2013 5:27 PM PDT
In reply to: Look here

Thanks, I did what you mentioned and I have a Sharp (H6) panel. The one I sent back had it too I suppose.

Looks like I'm screwed 'cause the only way to check the panel type is to open the TV and look at the service menu. It doesn't say the panel code on the sticker on the box or at the back of the TV, I doubt they'll let me keep opening boxes and looking at the menu 'till I find one with a different panel.

Also I don't know through how many exchanges I'll have to go 'till I get a different panel, and they may not let me do that either after some point.

Looks like I'm going to sell this one and lose 50-60 euros in the process. Obviously, I'm not touching a Samsung tv again Happy

For what it's worth, I first got the 42" version of the same model (UE42F5000) for the living room and it looks quite good, It's what led me to get the 32" to use as PC monitor. I checked and it has an R6 (AUO) panel, but it definitely doesn't exhibit this problem or anything else from what I can see.

Anyway, I'm not in the mood for gambling when I'm buying a TV, so no more Samsung for me.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?