Windows 7 forum


Backup stalled at 96% on dying hard drive

by barbsdesk / June 18, 2015 8:14 AM PDT

Question: Is a 96% backup of any use i.e., does that mean I can access/transfer these files if the backup does not continue to 100%?
Received noticed hard drive failure might be imminent on my Dell desktop with Windows 7 Home 64 bit, 2 days ago.
687 GB Hard Drive (C drive only only half full) with 6 gb RAM); system apprx 3 yrs old

Backed up important work files to small external hard drive immediately.

Bought a new 1TB external Seagate hard drive to back up the C drive. (And ordered a new computer)

Went to bed last night after 11 hours backing up successfully with it at 55%.
This morning it was "frozen" at 96% (the sleep function was OFF)
Now acting erractically (mouse comes and goes, black screen comes and goes, it has beeped)...

I can't seem to get it to proceed from this point. It says "backup in progress" but unlike yesterday, it will not allow me to see the "details" so I can't tell if its still running.
***Update -I've left it alone 5 hrs now and it has begun running again though very slowly still at 96%

Thanks for any help

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All Answers

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do over
by James Denison / June 18, 2015 9:19 AM PDT

run from command box

chkdsk /f /r

When it's finished hiding bad blocks, immediately start the backup since a failing hard drive can have more blocks go bad quickly.

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Can't access
by barbsdesk / June 18, 2015 9:39 AM PDT
In reply to: do over

No access to Start Menu/command box. Hourglass shows.

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doesn't make sense
by James Denison / June 18, 2015 10:28 AM PDT
In reply to: do over

If you can access it as much as claimed, there's no reason it can't do SAFE MODE. Use the reset button several times in succession instead of the power off button, then start pressing the F8 key and keep hitting it during the entire boot process.

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Since the drive has failed.
by R. Proffitt Forum moderator / June 18, 2015 10:15 AM PDT

You may have to pull the failed drive out and try what's been copied and hope. But the usual is to install the new HDD to the machine use the factory restore system then put the old HDD in some USB case to copy the files out.

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Drive hasn't failed YET
by barbsdesk / June 18, 2015 10:23 AM PDT

It's still running, still copying albeit slowly. My question is:: Is the 96% backup of any use i.e., does that mean I can access/transfer these files if the backup does not continue to 100%?

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To me, that's a failure. But if it continues why not?
by R. Proffitt Forum moderator / June 18, 2015 10:31 AM PDT

You choice to do what you wish but at least you know another exit plan now.

Many of these clone apps try to read as many times as programmed then fail. Only at the end of the job do most report if it missed files or sectors.

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