www.apple.com Support Tab.
Got a whole bunch in there about iPods
I want to format my iPod and all the music/videos are backed up already on an external HD. What I can't figure out how to backup is the iPod "Data" the ratings/listening info that I use to compose "Smart Playlists". By the way the reason for a format is because since December 16th albums I add to my iPod no longer display Album artwork, all the previous additions show and play just fine.
Any help would be appreciated!