Bob
I've tried to back up my SGII to Kies 2 years ago to a Windows 7 Pro computer and it just wouldn't work. I've spent hours trying to find a suitable app to back it up with. I tried Kies again last year and finally got it to work. I went to check it a few months later - and it's EMPTY.
So I try it one more time in August 2014. Miracle - it backed up everything and after I checked and double-checked it was all there. Went to retrieve some things in September 2014 and it's completely EMPTY...again! Is Kies a legitimate app, or is it some kind of sick joke?
Pics and docs have been strangely disappearing from my phone.

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