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Backing up "my documents folder" account password protected

by mellon / November 7, 2004 11:52 PM PST

Hello, I have a hard drive here from a friends computer. There system WILL NOT go into windows nor windows safe mode. I tried every configuration possible and cant get it into windows. The have XP as an OS. My main goal is to retireve very importatnt school work and documents and files off their hard drive for them. So I hooked their hard drive up to MY PC as a secondary drive. My system recognized it...great. Made it drive E: C is my drive D is my CD/DVD and E is their hard drive. When I went into his documents folders it told me that I do not have access. Basically their account is password protected. Does anyone know how I can over ride this or type their password somewhere to get access and back up these files for them ?

Like I said this hard drive is installled as a secondary drive on my system. I can see and the files that need to be saved but when I goto drag them onto my portable hard drive it will not let me. NO access priveliages. Any help would be greatly appreciated !

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Re: Backing up "my documents folder" account password protec
by Cetin Denislam / November 8, 2004 12:23 AM PST

1. Follow the directions presented in MSKB article:

Q308421 - "How to take ownership of a file or folder in Windows XP"

2. However, if those files were encrypted, read the info from the following Encrypted file system recovery page. There are three utilities (two commercial and the second one from MS PSS Support).


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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Re: Backing up "my documents folder" account password protec
by mellon / November 8, 2004 1:10 AM PST

Cetin thanks for the help. Let me ask you this. If I do a reinstall of XP....without formating the drive, will XP wipe out what I have in my MY DOCUMENTS FOLDER" or do you think those files may still be there and be able to retrieve them ? Thanks !

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Re: Backing up
by Cetin Denislam / November 8, 2004 1:41 AM PST

Usually no, the files should be preserved. However, check out the following MSKB article and if there's undo_guimode.txt file on the problem HDD use method 4 in order to delete it.

Q312369 - "You May Lose Data or
Program Settings After Reinstalling, Repairing, or Upgrading Windows XP"


Regarding the reinstallation, read the following MSKB article:

Q315341 - "How to Perform an In-Place Upgrade (Reinstallation) of Windows XP"


You are welcome and "Good Luck",

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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