When accessed, I have a URL which says: "https://webmaila.juno.com/". As such, it's always backed up on their server and I don't need to make backups here, plus I can access my mail anywhere in the world. Although I can obviously "see" the messages on my computer, they aren't actually downloaded there. You might consider that option.
Still, because it appears you've chosen the "POP" method to download the messages to your current onboard email program, it would help to know which email program you're using. (Examples include Outlook, Windows Live Mail, etc.) The Juno messages download into that particular programs and it's the email program itself that actually saves those backed up messages. To look up how to save content, you'll need to search for the programs backup instructions..
Hope this helps and let us know more.
I use Juno email on my computer, so I download all email messages to my computer. I also backup my messages each time I exit Juno, but recently the backup feature is not working. I have uninstalled/reinstalled Juno three different times, but the problem is still there. I have worked with Juno Tech to make sure I'm doing everything correctly.
The question remains, is there anything in Windows that would prevent Juno's back from working?
Any ideas would be great! Thanks a bunch, Uncle Dewey