Question

Backing up computer based email messages

I use Juno email on my computer, so I download all email messages to my computer. I also backup my messages each time I exit Juno, but recently the backup feature is not working. I have uninstalled/reinstalled Juno three different times, but the problem is still there. I have worked with Juno Tech to make sure I'm doing everything correctly.

The question remains, is there anything in Windows that would prevent Juno's back from working?

Any ideas would be great! Thanks a bunch, Uncle Dewey

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I Have A Juno Account And It's Webmail...??

When accessed, I have a URL which says: "https://webmaila.juno.com/". As such, it's always backed up on their server and I don't need to make backups here, plus I can access my mail anywhere in the world. Although I can obviously "see" the messages on my computer, they aren't actually downloaded there. You might consider that option.

Still, because it appears you've chosen the "POP" method to download the messages to your current onboard email program, it would help to know which email program you're using. (Examples include Outlook, Windows Live Mail, etc.) The Juno messages download into that particular programs and it's the email program itself that actually saves those backed up messages. To look up how to save content, you'll need to search for the programs backup instructions..

Hope this helps and let us know more.

Grif

Post was last edited on March 14, 2019 9:49 AM PDT

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Backing up computer based e-mail messages

I have Juno installed on my computer, so therefore Juno downloads my e-mail messages from the Juno Internet site. I have been doing this for umpteen years, and have no need to access my messages from anywhere, but from Desktop computer.

Thanks a bunch for your interest, Uncle Dewey

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Answer
Re: Juno
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Backing up computer based e-mail messages

Having had Juno for umpteen years I have the whole process in my head, although when Juno told me
how to do it, I followed their instructions which were nearly identical to the way I was doing it--just like the web site instructions you provided. But alas, it still fails. Since it still fails after a complete reboot, even with a new download of the program, I suspect that there may be a bug in the Windows 7 OS, but...............

Thanks. I'll let you know if I ever find the culprit. Uncle Dewey

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Just A Thought... How Many Messages Do You Have Saved?

There are lots of email clients, even Outlook, which tend to fail when there are too many email messages/contacts/etc. stored in their program. Some even have a specific limit as to the amount of data they can store. As such, deleting all the unneeded messages and contacts from inside the Juno program might help the situation.

Hope this helps.

Grif

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Just A Thought... How Many Messages Do You Have Saved?

Hey Grif,

You "hit the nail on the head". Every January, I usually go through my folders, and delete another year of old messages. I never got around to it this past January, so upon your "heads up" I did my job, and Juno is now backing up my messages. Hopefully "live and learn"!

Thanks a whole bunch, Uncle Dewey

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Answer
After looking at Juno and googling Pop and IMAP

it seems like Juno uses POP accounts which mean when you are sent an email it goes onto the juno server. You have storage space limitations with you account. Because Juno uses POP type accounts when you login using a client it downloads the email to your machine. Now most pop accounts allow you to either delete the emails from the server after downloads or not to download emails. The difference is you will get the same emails from any device that you access your email from until you manually delete the emails. Now as far as backing up since the emails were downloaded through your email client onto your device the client does the backing up. So based on instructions how to back emails for your client will determine how you backup emails. As far as the emails on the server they will remain there until you delete. If you reach your data limits you will get message that you have reached the limit you won't get the new emails.

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