When I say "it freezes", I mean the applications or windows freeze. I can move around the windows and I get the hourglass, but everything just hangs like that indefinitely. I just attempted Start > Restart, and that too is not responding!
Vista Premium w/SP1
I need to know how I can back up my files when Vista isn't letting me access them. A thorough description of the problem follows:
I was attempting to back up files to a DVD today when everything froze; I got a Windows Explorer Not Responding message (Not INTERNET explorer!) with the option to wait or restart. I selected Restart, then everything but my desktop background disappeared. I waited nearly an hour but nothing happened.
As there was no Start icon, I did a hard shutdown.
When I turned it back on, the computer did not start. I did Startup Repair and the recommended System Restore and the computer started up as normal. Now, everything I open up freezes after a few seconds. My web browsers can access the internet but it freezes; I attempt to open the files and folders and they freeze. When I went to open the control panel and access the error reports, that too freezes. I don't get any errors, just freezes and "Not Responding".
I've tried zipping the files which works to a point, then uploading them to my server via FTP, but the program freezes during the upload. I'm not sure what to do.
What started out as a simple attempt to back up a few files has now turned in to a very large problem. I'd like to back up my files and do a complete uninstall-reinstall of Vista. I'm not tech saavy but I do follow directions well and am hoping for a solution!