General discussion

Back up files when Vista won't allow access

Vista Premium w/SP1

I need to know how I can back up my files when Vista isn't letting me access them. A thorough description of the problem follows:

I was attempting to back up files to a DVD today when everything froze; I got a Windows Explorer Not Responding message (Not INTERNET explorer!) with the option to wait or restart. I selected Restart, then everything but my desktop background disappeared. I waited nearly an hour but nothing happened.

As there was no Start icon, I did a hard shutdown.

When I turned it back on, the computer did not start. I did Startup Repair and the recommended System Restore and the computer started up as normal. Now, everything I open up freezes after a few seconds. My web browsers can access the internet but it freezes; I attempt to open the files and folders and they freeze. When I went to open the control panel and access the error reports, that too freezes. I don't get any errors, just freezes and "Not Responding".

I've tried zipping the files which works to a point, then uploading them to my server via FTP, but the program freezes during the upload. I'm not sure what to do.

What started out as a simple attempt to back up a few files has now turned in to a very large problem. I'd like to back up my files and do a complete uninstall-reinstall of Vista. I'm not tech saavy but I do follow directions well and am hoping for a solution!

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I should probably clarify:

When I say "it freezes", I mean the applications or windows freeze. I can move around the windows and I get the hourglass, but everything just hangs like that indefinitely. I just attempted Start > Restart, and that too is not responding!

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Let's look at other access methods.
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Thanks, but

Thanks, but it still requires I download Ubuntu and transfer it to a drive and as I explained, my computer is not allowing me to do any of that.

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Ask a friend.

And there are not plenty of other options from putting the drive into some other USB case, service counters and the best is your friends. Ask them to make a few Linux boot CDs. Try Ubuntu, DSL, Puppy and others.

You'll be glad you did,

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Error Log

In Safemode, I could pull up the Event Log. As follows:

Event ID: 7001 Source: Service Control Manager Eventlog Provider General: The WebClient service depends on the WebDav Client RedirectorDriver service which failed to start because of the following error: The dependency service or group failed to start. (There are about 15 of these errors, all documenting something different that failed to start.)

Event ID: 10005 Source: DistributedCOM General: DCOM got error "1804/1068" attempting to start the service WSearch with arguments "" in order to run the server: (There are 8 of these errors)

Event ID: 6008 Source: EventLog General: The previous system shutdown at 1:48 PM on 4/11/2010 was unexpected. (FYI - the computer did not shut down at that time that I'm aware)

Event ID: 20 Source: WindowsUpdateClient General: Installation Failure: Windows failed to install the following update with erro 08022016:Update for Windows (KB970158.)

There are also a myriad of Information messages too. Hope this helps someone help me! Thank you!

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Ok, one more time!

My Error Log as shown in SafeMode:

Applications: Event ID: 4609 Source: EventSystem General: The COM+ Event System detected a bad return code uring its internal processing. HRESULT was 8007043c from line 4 of d:vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cp. Please contact Microsoft Product Support to report this error.

I did. Still hoping for help!

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