This is the test for whether you buy or not and they failed it. The company or seller did not answer pre-sale questions so here you are asking around the net or possibly spamming their product.
Either way the company and seller pretty much told you their answer. Silence. If they won't answer now they won't answer later.
Run away, forget them.
I've just come across this product called B.One Eazy on amazon. It's supposed to be a universal remote that connects to Alexa and Google home. It sounds like a one stop shop to automate my entire home. Im not sure of the products range. Can I set up my entire home with just one?
Any advice on if I should try this out?
Here's the link to what i've seen- https://www.amazon.com/dp/B07KR91C5C/ref=cm_sw_r_wa_apa_i_ToXrCbDJCBV2W
I'd appreciate your feedback since i'm trying to create the ultimate smart home