I have an Acer laptop with Windows 7 & use Mozilla. My wife said to sign up for AVG using CNet. After doing so my AVG won't come up when I press the Desktop icon & I also got something called AVG Zen that wants to charge me, which I can't afford. I had wanted the free AVG. What do I do?

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Try this.
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If you installed something that doesn't work as you want, you uninstall it.

Then you install either the free version of AVG from or the equally free versions of Avast or Avira.

Do NOT download them from CNET, but go to their own sites. And even then, be sure to carefully read befiore you click anything in the install program. Uncheck any checkbox that lets you install anything you don't want, like a different browser (Chrome) or toolbars. Some might even install automatically if you choose a standard install in stead of a custom install, so choose custom install when possible.



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AVG, is that the name of the software?

If it is, then that's not far as I know.

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You're not pulling my

But somehow that sounds weird because I have to pay when I get it from Frys. Actually I like AVG, it only amount to about $5 per computer per year. Now on any new computer, that goes in FIRST before anything.

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