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AVG TOP 5 weekly issues - December 23, 2011

Dec 22, 2011 9:48PM PST
** Firefox 9 support **

Please be informed Mozilla Firefox 9 is fully supported by AVG 2012 and AVG 2011 currently. More information can be found in this AVG Forums post.
Should you face any compatibility issues (LinkScanner, AVG Toolbar) while using AVG and Firefox 9, please make sure to update your AVG and restart your Firefox browser.


** Some applications cannot be launched after an infection is removed? **

A few users reported operating system functionality reduced after an infection is removed. Sometimes, an infection affects executable applications' association which prevents them from being launched after the infection is removed. If you are facing similar situation, please read this How-To article.


** AVG Advisor **

AVG Forums visitors and social network users are sometimes confused with AVG Advisor, a new feature introduced in AVG 2012. AVG Advisor is designed to warn user that there could be a memory leak in your browser (in a script or a flash within a visited website, respectively). AVG records an average amount of memory used by a browser and is regularly checking the value during browser usage. In case the memory consumption is significantly increased, user is informed about possible memory leak. Browser re-start is recommended in such scenario.
Please see an example of AVG Advisor informative window here.
If you would like to disable AVG Advisor (this may be handy in case you are used to work with internet browser differently than most users), you may proceed as follows:
- Open AVG user interface and press F8.
- Select the Appearance item in the left tree.
- Untick the Display AVG Advisor performance notifications option (screenshot).
- This will disable both the notifications and memory usage monitoring.
- Click OK to save any changes.


** AVG Family Safety enables YouTube Safety Mode **

AVG Forums visitors reported the YouTube Safety Mode is always enabled regardless on configuration of the YouTube profile which may prevent viewing videos. YouTube Safety Mode is forced if the Safe Search option is enabled in AVG Family Safety. Please proceed as described in this AVG Forums post if you would like to browse YouTube videos freely.


** AVG Firewall blocking VPN traffic **

Sometimes, AVG Forums users are concerned about their security while connected to VPN networks. Having the Directly connected to the Internet profile active in AVG Firewall without manually adjusting advanced configuration prevents user from accessing remote network drives. User may face other limitations, when connecting to corporate domain network via VPN - traffic which you want to be blocked in your home network (or for your single computer) may need to be allowed for the VPN. Please consult this FAQ article for more information on how to configure AVG Firewall for VPN traffic.
Should you need any assistance, please do not hesitate contacting AVG customer services.


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