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Question

avg takes over machine when updating

Jun 15, 2011 7:50PM PDT

it seems to me that no programme should take control of my machine. I purchased AVG to guard against viruses, I still want to use the computer whilst this is happening, how will you resolve this?

Discussion is locked

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Answer
RE: avg takes over machine when updating
Jun 15, 2011 10:11PM PDT

Hello bandele01,

To allow us analyze your situation please provide us with Msinfo output.

Thank you

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avg takes over machien when updating
Jun 16, 2011 2:12AM PDT

Hi Zbynek_AG
I shall try to do this, meanwhile, on I have two machines connected to the internet by a router. On the other machine there is a problem connecting, in Mozilla I get a message about looking up search.avg.com , why is it doing this when I only want to go to google? This may be a really stupid question, but whilst I am in the flow I might as well get it out, right?

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re: avg takes over machien when updating
Jun 20, 2011 5:24PM PDT

Hello bandele01,

For help on situation with search.avg.com please open "AVG Toolbar Options" and untick "Set and keep AVG Secure Search as the search provider for Address bar" and "Let AVG make suggestion on browser navigation errors(404/DNS)" in Advanced Options(see this screenshot)

Thank you

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Answer
Actually.
Jun 16, 2011 12:53AM PDT

You can see this happen with Microsoft's Windows Updates as well. Have you told them about this too?

Tell more about this machine. I find that the older single core low ram machines seem to bring up this complaint more often.
Bob