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General discussion

AVG problem

Dec 10, 2003 12:28PM PST

I downloaded something and with it came a virus

My AVG caught it and told me to run the whole thing so I did...it found the virus and supposedly put it in the "vault"...great so what's my problem?

About three times an hour I get a message from AVG telling me I have a virus(the same one that's in the vault) and when I run AVG it doesn't find anything but 10 minutes later I get the message I have a virus and the whole process repeats

The original program with the virus I've deleted but I still get that damned message about 20 times a day now

Am I infected or not and how do I get AVG to stop telling me about this virus already?

Thanks for any help

Discussion is locked

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Re:AVG problem
Dec 10, 2003 12:32PM PST

My first thought would be to contact Grisoft for tech. support.

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Re:Re:AVG problem
Dec 10, 2003 12:44PM PST

Look to see where the virus is.
If it is in sytem volume information,
it can only be removed by turning off
System Restore, and then turn it back on.
This removes all the backups and the one
that has the virus.

This is typical of AVG to see the virus there.

Scanning does not scan the sys vol info
so it comes up clean.

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Re:Re:Re:AVG problem
Dec 11, 2003 2:26AM PST

First contacting AVG was MY thought too and I did but they haven't replied so I posted here too

Second I think you got it...the virus is showing in the system volume information

So all I have to do is turn system restore and turn it back on again?

Man I never would of thought of that

Thanks

Those stupid warnings were driving me crazy

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Re:AVG problem
Dec 11, 2003 4:15AM PST

Yes, DISABLE system restore - run the virus scan and after that ENABLE system restore again.

that's ALL Happy

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Re:AVG problem
Dec 10, 2003 8:55PM PST

? What is the exact message AVG is telling you ?
? Which version of AVG- paid or free ?
? ..but you DO have a virus, although it is vaulted ?
? Try clearing the vault and see whether you still get
that message ?
? Try a free on-line scan:
http://housecall.antivirus.com/

http://www.ravantivirus.com/scan/

etc.

and see what comes up. Don't be surprised or frightened of the reports !