I payed for AVG antivirus on Feb. 24th, My AE CC was charged by TLPY.CO*CNET for $39.94
I have not received it yet.
I asked AVG, they advised to ask you.
Best,
Zamir P. Shalita
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I payed for AVG antivirus on Feb. 24th, My AE CC was charged by TLPY.CO*CNET for $39.94
I have not received it yet.
I asked AVG, they advised to ask you.
Best,
Zamir P. Shalita
Discussion is locked
I payed for AVG antivirus on Feb. 24th, My AE CC was charged by TLPY.CO*CNET for $39.94
I have not received it yet.
I asked AVG, they advised to ask you.
Best,
Zamir P. Shalita
Hello zshalita,
Since you purchased AVG directly from CNET, please try to contact their support team here:
http://cnet.custhelp.com/app/ask
It is possible that some CNET moderator may answer your post, however AVG forums here are monitored by AVG staff.
Thank you
to our download team. So it's outside our reach here now.
Kees
Please send me a download for that full protection version I payed for
Best,
Zamir P. Shalita
In the meantime, they said to check your spam email folder to see if the email for your purchase of AVG went in there accidentally.
Cheers!
-Lee
I am waiting to your representative to send me a link to paid AVG full protection download.
Best,
ZPS
They have to contact you first I'm sure and investigate.
Have you checked your spam folder in your email client to check if the email was sent there?
Please check.
Thanks!
-Lee
Hi Zamir,
Sorry for the trouble here. You should've received an email confirmation from our partner, TrialPay, with a subject line of "Your order with CNET is ready". Often times, when this has happened with other users, they were able to find it in their Spam folder, but either way, we can resend you the confirmation email.
In order for us to do that, we will need your email address you used to make the purchase. Could you message me directly at catherine.hwang at cbs dot com?
I'll make sure you get the license key.
Thanks for your patience and sorry again!
Best,
Catherine
Dear Catherine:
My email address is xxxxxxxxxxxxxxxxxxxx.
Waiting for the link to a paid AVG antivirus full protection download
Thanking you in anticipation,
Best
Zamir P. Shalita
Note: This post was edited by a forum moderator to edit out exposed email address. Note to Zamir, Catherine has your email address already. on 03/02/2012 at 1:35 PM PT