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General discussion

AVG Anti-Virus Free 2013

by zlzpqx Sep 27, 2012 11:36PM PDT

A week ago, I successfully installed AVG Anti-Virus Free 2013 on my computer (O/S Windows 7). I had AVG Free 2012 before that.

On clicking on the AVG icon in my system tray, I do get the intimation "you are protected." But I cannot find anywhere the DATE OF EXPIRY of my AVG Free protection.

When I call AVG's toll-free number for either an answer as to where I can find the date of expiry or, perhaps preferably, directly the date of expiry itself as based on my record which AVG must have, frustratingly I get put on "hold" "for ever".

I want to know with certainty the date of expiry for the following reason:

Despite the situation that my Control Panel > Programs shows 9/21/12 as the date of installation for AVG 2013 (Free), I recently started getting from AVG on my computer a periodic message --which is obviously aimed at selling me their paid "full protection" version-- that my "protection is about to expire in 8 days; so 'Buy Now'."

Thank you.

Discussion is locked

2 Posts

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AVG Free 2013 Problems Also

by DS-Public Oct 21, 2012 7:45AM PDT

We are not the only people having problems with AVG 2013.
When I installed this on my computer, I eventually got a message on my screen that
the application was not working properly. It actually stopped. That message also
said my OS automatically changed the compatibility mode to Windows Vista, and
my operating system is Windows 7.

This helped for a while, then other programs began to freeze or run slowly.
I suspected the AVG 2013 was the problem, removed it, and replaced with
Free Avira.

This has solved the problem. I would stay away from AVG 2013
altogether, or until this problem is fixed. I can't say for sure if compatibility
with operating systems is the problem for everyone or not.

Good Luck,
DS-Public

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Re: AVG Free 2013

by Carol~ Oct 21, 2012 9:11AM PDT

zizpqx..

If you have yet to resolve the issues you're having, please read the below:

How to change to AVG Free when your Trial has expired

Note Step #6 which states: . Follow the installation wizard to replace your trial version of AVG with AVG Free..

I've read the same complaint at other forums. Through no fault of their own, some were offered the trial version of the paid, as the free version of AVG 2013. My guess is it might have also happened with you.

Hopefully, it will help. If not, I would suggest posting at our AVG Forum.

Best of luck..
Carol