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General discussion

AVG 9.0 blocking cookies with IE

Nov 29, 2010 10:22PM PST

Websites such as Amazon have been prompting me to enable cookies even though my Internet Explorer privacy settings are fine (set to Medium) - I've even tried adding amazon.co.uk as an allowed site. I disabled AVG completely and cookies were then stored on my computer, so it would seem AVG is blocking cookies.

There doesn't appear (to me) to be a way of allowing cookies in AVG's advanced settings - I've played with a few settings but nothing has helped. Can you tell me which settings I need to change to allow cookies to be stored on my PC?

I'm using version 9 (free version) with Windows XP and IE8.

Thanks

Discussion is locked

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Cookies
Nov 30, 2010 1:17AM PST

Hello,

Please try to check following settings:
Tools - Advanced settings - Resident shield - Uncheck scan for tracking cookies.

Could you please provide us with more details about how you disable AVG? Which components are disabled when you are able to store cookies?

Does the same issue persist with AVG enabled in different browser?

Thanks

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Cookies
Dec 2, 2010 4:39AM PST

Thanks for the advice. I'm afraid it didn't work - it was already unchecked. However the computer is running version 8.5.449 and not version 9 as I'd said earlier.

Cookies are not blocked when using firefox

Any further advice would be appreciated

many thanks
Tim

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Re: Cookies
Dec 2, 2010 10:51AM PST

Hello tbeuzeval,

the new details point more to Internet Explorer security settings - it could block the cookies as well. More information at this Microsoft website.

What is the current situation?

Thank you

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Cookies
Dec 2, 2010 6:26PM PST

I've doubled checked the IE settings and I can't see anything that's blocking cookies. I even tried setting privacy to 'accept all cookies' and that made no difference.

The only thing that seems to allow cookies to be set when using IE is to disable AVG

Is there anything else I can try?

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Re: Cookies
Dec 2, 2010 8:02PM PST

Hello tbeuzeval,

please provide us with information how you disable AVG to enable the cookies?

Is there any reason to still use AVG8 and not AVG9 or AVG 2011?

Thank you