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General discussion

AVG 2011 MSI engine failed to install product

Dec 20, 2010 11:38PM PST

Hi,

I'm trying to install AVG 2011 but its giving me the error that MSI engine failed to install product. I have the installation log, just not sure what to do with it. Any guidance would be appreciated. Thanks!!

Discussion is locked

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Avg Install Error
Oct 23, 2011 5:50AM PDT

I'm trying to install avg 2012 product but its giving me MSI Error.

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Re: AVG install error
Oct 25, 2011 6:52PM PDT

Hello tohanov,

please be informed that from provided logs is visible this installation error:
Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Please check this Microsoft article. Then try to install the needed Microsoft Visual C++ libraries manually from this website.

In case the situation still persists, please provide us with fresh installation logs, MSinfo32 and Gmer outputs.

Thank you

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I have the same problem with the MSI Engine.
Feb 16, 2012 8:49PM PST
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Re: I have the same problem with the MSI Engine
Feb 16, 2012 10:51PM PST

Hello tronco020,

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(SOLVED) It was a virus !
Feb 17, 2012 2:53AM PST

Thanks for your reply, but I actually solved my problem. I scanned the disk from another PC and 13 viruses where


removed. Then I installed AVG 2012 and problems went off !!!Thanks again... Sorry for mi English !!! Greetings from Argentina !!!