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Question

Avast anti-virus caused multiple BSOD

by bassn386 / February 19, 2016 7:46 AM PST

Based on several recommendations, I recently downloaded Avast Anti-virus onto my laptop. it took a day or so, but I started to get multiple BSOD's with the note: System Thread Exception Not Handled Net IO.
No data was lost, but it was very irritating. Before I came to the realization that Avast might be the culprit, I looked online for a cause. Several locations suggested my drivers might be out of date, so I updated every one. Still no change. As a matter of fact, on several occasions, the frequency of the crashes increased. I had one disastrous encounter with a program called Reimage.
I started to think about changes I had recently made and came to the conclusion that the only thing that might be causing this was the new software.
I uninstalled Avast and, Bingo! No more BSOD since I uninstalled last night.
Wondering if anyone else has had a similar experience and also would appreciate some suggestions for effective, free anti-virus software that doesn't crash your computer.

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All Answers

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Answer
Re: avast
by Kees_B Forum moderator / February 19, 2016 8:02 AM PST

With me it works perfectly, and apparently it doesn't with you.

Free alternatives are Windows Defender (comes with Windows 10, and seems to have a reasonable quality there), AVG and Avira. Be sure you download the free versions from those last 2, and not some trial version; it might be somewhat hidden on their site. For AVG it's on free.avg.com ; I didn't check Avira.

Kees

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Answer
All good here.
by R. Proffitt Forum moderator / February 19, 2016 9:29 AM PST

But the machines here are in top shape, no question about drivers, settings or malware.

It's sort of like Windows, you'll always encounter a machine that for some reason has issues. It does not mean it's a Windows or Avast issue. Finding it can be painful.

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Answer
Works fine for me with W7
by Bob__B / February 20, 2016 10:16 PM PST

But I only have one AV product running.
Do you have more than one?

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