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General discussion

avast 5 not detected

Jan 20, 2010 12:09PM PST

The tech tracker application told that my avast 4.8 is out of date so I installed the latest version ie. 5.0.377. But now in the tech tracker page there is no mention of avast. I tried rescanning my computer but in vain.

Discussion is locked

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Avast 5
Jan 25, 2010 7:15AM PST

Hello Vignesh, Thank you for letting us know! Please click the "Feedback" link next to Avast in your installed software list (on your TechTracker page), and submit this report. This report will send the information for Avast directly to our catalog team, who will look into the problem. Regards, CNET TechTracker Support http://cnet.custhelp.com/ - click on "E-mail Support" and select the "CNET TechTracker" Category to be routed directly to our team.

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Thanks, but
Jan 25, 2010 12:10PM PST

there is no mention of avast in the installed software list.
Do I need to reinstall avast?

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my mistake!
Jan 26, 2010 1:37AM PST

Vignesh, I'm sorry for the mistake! You did in fact mention this. You do not have to re-install Avast, we will work on this problem and let you know how we do. Regards, CNET TechTracker Support

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Thanks again
Jan 26, 2010 12:42PM PST

Hope the problem get sorted out soon.
Sorry, but I have to add that today I noticed that even Firefox is not the list.

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More troubles
Jan 29, 2010 1:25PM PST

Today I installed Techtracker on my Windows 7 RC after uninstalling from my WinXP Sp3 system.
Now the application does not detect the following softwares :
1. Avast 5.0.396
2. Mozilla firefox 3.6
3. Belarc Advisor 8.1
4. Ccleaner
5. Malwarebytes Anti-malware
6. Revo Installer 1.85
7. WindirStat 1.1.2