Spyware, Viruses, & Security forum

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Automatic Updating on Shutdown

by leannedao1 / February 24, 2005 1:31 AM PST

My computer is only 2 months old. It runs XP home, Norton Anti virus, Ad-aware SE, Norton and Zone Alarm firewalls. Yesterday when I shut down (turn off) my computer, it went into automatic update. It shows the blue "windows is shutting down" screen and says "please do not turn off your computer.I have never seen this before so I forced it to turn off by holding down the on/off button. Does anyone know what is going on? How do I find out what program is attempting to update and whether it is safe?

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could be any number of things..
by dawillie / February 24, 2005 1:36 AM PST

possible firewall conflict or any other

suggest you replicate and note what program is trying to update as you shut down.

post back.

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Update 1 of 1
by leannedao1 / February 24, 2005 1:44 AM PST

It does not say what program is updating. Only updating 1 of 1. Which is why I was suspicious.

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Your incomplete post.
by R. Proffitt Forum moderator / February 24, 2005 1:48 AM PST
In reply to: Update 1 of 1

"It does not say what program is updating. Only updating 1 of 1."

I didn't read that "updating 1 of 1." in your first post. With only what you posted, it looks very normal.

Can I ask this? Is the forum tip not showing for you? If not, please repeat such to the Forum Feedback. It can explain why so many miss the forum tip.


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Is this the right forum?
by R. Proffitt Forum moderator / February 24, 2005 1:38 AM PST

That sounds like more of a Windows XP Forum question. Plus some updates may do that. Did you let it complete? Depending on the machine, such can take many minutes.


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Is it a Worm?
by leannedao1 / February 24, 2005 1:42 AM PST

Hi Bob,
I thought it might be a worm or something that is trying to load itself onto my computer. I did not let it complete in case it is bad.

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Then reveal...
by R. Proffitt Forum moderator / February 24, 2005 1:46 AM PST
In reply to: Is it a Worm?

What antivirus, antispyware tools you use and if you also used an online virus scan. The screen you noted was spotted once by me and while I thought it a bit odd I knew I had just installed some updates.

So far it looks like an OS update, but your post is too light to tell.


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Here's a known bad thing. You write...
by R. Proffitt Forum moderator / February 24, 2005 1:49 AM PST

"Norton and Zone Alarm firewalls."

Running multiple firewalls is usually a very bad idea.


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for R. Proffit
by leannedao1 / February 24, 2005 2:00 AM PST

I did not download any Windows update.
Norton Antivirus is set on auto liveupdate and autoprotect.
I scanned my computer with Ad-aware SE but did not find anything.

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Its the autoupdate installing the updates
by Melati Hitam / February 24, 2005 3:29 AM PST

on the background...

You might configured to download and install without prompting..

So, when you shutdown while the update is being install, then came up the warning..

I'll choose to wait to finish and it will shutdown by itself.

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