possible firewall conflict or any other
suggest you replicate and note what program is trying to update as you shut down.
My computer is only 2 months old. It runs XP home, Norton Anti virus, Ad-aware SE, Norton and Zone Alarm firewalls. Yesterday when I shut down (turn off) my computer, it went into automatic update. It shows the blue "windows is shutting down" screen and says "please do not turn off your computer.I have never seen this before so I forced it to turn off by holding down the on/off button. Does anyone know what is going on? How do I find out what program is attempting to update and whether it is safe?