Here in Virginia, some of the gas station/convenience store-type places already have this. The Sheetz branches have what they call MTO (Made To Order), where you walk up to a monitor, punch in what you want, and wait for you number to be called. Really convenient. No goofing up your order (unless you goofed it up yourself), and it's much quicker too.
I caught this link to a Flickr page through Boing Boing. It seems to be an kiosk for ordering your food at a KFC/Taco Bell.
http://flickr.com/photos/beersy/sets/72057594068320231/
Cool idea, right? No need to hover in line and wait for the "barely-above-the-minimum wage" worker to try and get it right. You control the order. It goes back to the folks preparing the food, you're served and off you go. But, it reveals so much about where our culture is. The initial contact within a fast food restaurant (such as McDonald's, Burger King, Taco Bell, etc.) is the brand itself. There are certain expectations walking into the restaurant. But, that person behind the counter is a steward of that brand. And, it's the only living, breathing contact with the restaurant. (McDonald's is capitalizing on that very idea with the "First Job" spot that's running during the Olympics: http://www.qsrweb.com/article.php?id=293). With the advancement of technology, tied into the ordering system, Yum! Brands (the restaurant company that owns KFC, etc.) is essentially testing the waters in giving up on their staff and delegating the task to the kiosks.
Now, don't get me wrong... I was the first on my block to jump for joy when my local grocery store put in those scanners to check out. I never go into a convenience store anymore, purchasing my gas at the pump. And, yes, there are jobs that become extinct over time. But, is the brand image alone enough to replace employees? Are you more apt to ordering if you knew that had a kiosk? Efficency is good, but at what cost to the workforce the restaurant employs?
Thoughts?

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