Augen Prizm M3player

Yes, this is a mp4 player. i got through a points program through Newport. I cannot find a webpage, so how would you update firmware? I appreciate your help! Marc

Thank you very much Bob!!! I have not used it yet. Do you have any suggestions for its initial use(downloading) Is there anything special I need to do to set it up? Thanks again, i truly appreciate your help- Marc

You drag and drop MP3s on them. If it works, don't format it. If it only holds a few songs then it's one of the noted units. Don't take the advice to update the firmware...

Bob

how can i upload music unto this device?

Give me a link to it's manual.

To download music to your device plug in the device to the PC using the USB cable which was provided in the packaging of the Prizm/2ylite. Using any P2P Sharing software such as Napster, Limewire, etc...Just drag and drop music from your P2P software Library to the drive in my computer which is labeled "Removable Disk".

If you do not see "Removable Disk" drive disconnect the device from the PC and reconnect again.
Go to my computer and refresh the screen
"Removable Disk" should appear
REMOVABLE DISK IS THE DRIVE FOR THE PRIZM/2YLITE PLAYER

I purchased one. It had a defect where my prizm would not turn on so Augen replaced it with no questions asked. You can find them at www.augenus.com.Their toll free is 1-877-AUGENOK also they have live chat, where you can ask all technical questions.

You note them in the " Sticky"?? I am new to Cnet's forum-thanks

I got mine through a Quality Company Catalog.$80. each for 3 as gifts. I am beginning to regret my purchase as everyone seems to have Ipods/Iphones. I have yet to load mine. The sound is great.It boasts being able to hold 1000 songs, 2000 photos&16 hours of video on box. paper work says it's either or not all of the above options. Can't find the "official" websites for promised downloads & manual and information. Even the person I gave one to as a gift is giving hers back. What a bummer.I give it one good try before I send the radio with headphones back. Any suggestions? the closest thing to a model # is SC#5EEPW It seems like I could have a better product for the money.

Over the past 2 years I've run into this name more and more. They appear to make cheap things with zero after market support. Sorry to read it didn't work out for you.
Bob

Hi.Plugging it in to your computer via usb charges rhe battery. Make sure computer is on. When you plug it in, you will see the battery indicator cycle like on a cell phone. Hope this helps
Marc

Thanks, this sure helps...

When plugged into the computer, via usb, how long does/should it take for a complete charge. Any idea as to how long each charge is good for?
Thanks for your reply to Eagleland, it has been very helpful.

Hi. When I charged mine, it took one hour. The best way to tell if it fully charged -when you unplug from the usb, look at the battery indicator/ there are 3 bars showing the level of charge(just like a cell phone) you will notice when the batery is starting to get low when you see 2 bars. A good hour does the trick.
I haven't really ran mine for a long period at one time to see how long a full charge lasts. Let me know if you find out. Thanks! Hope this helps-Marc

You are right the manual is too small and hard to follow, can you post the web site, and how do you download music to it. When I plug in my Prizm to my computer it connects as a camera.

I found out that after you plug in your Augen..reboot your computer so that your computer recognizes it. Go to my computer and you will see the removable drive...I renamed it "augen" so that I would know what I was working with. I use MS Media Player...so when I started media player it gave me the option on the right hand side of the screen to be able to use it. You then are able to download music that you have ripped to your library and then use the sync tab to download your music to the player.

Hope this helps. I also contacted support at Augen and they replied that they will have a downloaded manual online very soon.

I brought one last week when in Miami for $80,thought it was a bargain at the time although from what I have read on this thread,that may not be the case.I agree the manual could have been written in larger text but will try the website that somebody suggests.
My only problem is that when I rip/sync an album from Windows media player,it copies the tracks I have highlighted but at the same time deletes the ones I have already put on.Now I must admit new technolgy is alien to me but is there something else I should be doing?

I have the Augen MP3/4 player-got it through a points program,too. My only problem is that my media player at home which works on my other MP3's, will not recognize the Augen, so I have to bring it a computer at my work place that does support it. Annoying, tho. I have downloaded music from a cd, but while the instrument music sounds good, the voices are very hard to hear. Don't understand why that is. but otherwise, pictures have downloaded very easily, and I've tried the voice recorder, too. It's true that the instruction booklet is very small and not all that good. i have called Augen, tho, and have received emails from them-sporadic, tho. Just go to Augen USA and you should get them. Has anyone else had this problem with the sound?

I have an Augen Prizm mp3/mp4 I'm guessing it's a couple of years old, purchased from XS Cargo. I am unable to figure out how to download pictures onto it. I figured how to download the music, and it works fine. I'm going thru each step one by one. Anyone have any suggestions on which program to use to download vid's and pic's?? Thanks Vickie

I save my pictures in "My Documents",if you then highlight the file and copy to "E" drive which I have renamed Augen,it should download the file.I tried it earlier in the week and had no problem.Have not tried any video's yet.
My only problem is downloading CD's via Windows media player,whereby,it transfers the file but at the sametime deletes the ones already loaded.