Dell forum


audio problems

by autumn2203 / April 15, 2012 5:53 AM PDT

Hi I recently bought a Dell dimension 2100 and the seller cleaned the hard drive since then i have had no sound from the speakers just saying no audio please help

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Clarification Request
Did you try restoring the OS? Drivers?
by R. Proffitt Forum moderator / April 15, 2012 6:00 AM PDT
In reply to: audio problems

When I need drivers I go to with that Service Tag.

I would discuss drivers but you didn't tell what OS and such detail.

All Answers

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Hi here is the solution
by kishan_kumar1 / June 15, 2012 2:30 AM PDT
In reply to: audio problems

My name is Kishan and I work for the Social Media and Community Team at Dell.
Since the hard drive was cleaned might be possible

Kindly let us know which operating system are you using?
Did you try reseating the speaker port ?
Do you get windows sound when you turn it on ?

Possible reason:-
Since the hard drive was cleaned might be possible the audio driver is missing
To find the audio driver you can type the command on
run window
And if you see there any yellow ,exclamation ,question mark there that means the driver is missing

How to install the driver
Home user support
Click on driver and download
Put the service tag(can be found at the back of the tower alpha numeric code on a bar coded sticker)
Click on submit
Choose the operating system
And click on audio
And click on download file
Restart the system

Dell-Kishan Kumar

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