Dell forum

Question

audio problems

by autumn2203 / April 15, 2012 5:53 AM PDT

Hi I recently bought a Dell dimension 2100 and the seller cleaned the hard drive since then i have had no sound from the speakers just saying no audio please help

Discussion is locked
You are posting a reply to: audio problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: audio problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Did you try restoring the OS? Drivers?
by R. Proffitt Forum moderator / April 15, 2012 6:00 AM PDT
In reply to: audio problems

When I need drivers I go to Dell.com with that Service Tag.

I would discuss drivers but you didn't tell what OS and such detail.
Bob

All Answers

Collapse -
Answer
Hi here is the solution
by kishan_kumar1 / June 15, 2012 2:30 AM PDT
In reply to: audio problems

Hi,
My name is Kishan and I work for the Social Media and Community Team at Dell.
Since the hard drive was cleaned might be possible

Kindly let us know which operating system are you using?
Did you try reseating the speaker port ?
Do you get windows sound when you turn it on ?

Possible reason:-
Since the hard drive was cleaned might be possible the audio driver is missing
To find the audio driver you can type the command on
run window
Devmgmt.msc
And if you see there any yellow ,exclamation ,question mark there that means the driver is missing

How to install the driver
Visit www.support .dell.com
Home user support
Click on driver and download
Put the service tag(can be found at the back of the tower alpha numeric code on a bar coded sticker)
Click on submit
Choose the operating system
And click on audio
And click on download file
Restart the system


Thanks,
Dell-Kishan Kumar

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?