Its not your computer. Do a google search and you'll notice everyone who had older versions of the player have been wiped out by the latest Adobe 10 flash player. The wimpy player people are of no help either as they dont answer their emails and are just expecting everyone to dish out more dough for an upgrade. I see lawsuit written all of this. Do yourself a favor and find another player because supporting Plaino would be a big mistake as they dont support their customers or their players.