Windows own driver update button is unreliable. My advice is to only use it as a last resort.
Drivers are to fetched then installed from your maker's site for your model.
The video issue could be machine related such as a slow HDD or for the Internet many report big slowdowns.
For a look under the hood, let's see a few reports.
1. Speccy. Read how at https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web
2. Userbenchmark.com Similar steps as Speccy. Share the links to the reports in a new reply.
I am using Windows 10
Version 1909 (OS BUILD 18.363. 720
My audio has stopped working with my laptop speakers and my headphone when using a jack plug but it works when using my Bluetooth headphones. This happens whether I am on the internet or listening to something on my Laptop.
I have looked in the Device Manager and there is no problem showing up. I have tried to update the drives but it says that I have got the latest one on there
Also
When I try to watch a video (Laptop or Internet) it is taking about 30 seconds for the video to start playing, it happens every time and the problem started the same time as the Audio problem.
Hope you can help me please as I am not very clever with computers

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