Computer Help forum

Question

Audio glitches out every minute or so

by HailSatanMofos / February 20, 2015 7:42 AM PST

Hello,

just purchased a new laptop.
And already I am getting an audio delay/glitch when I am watching videos or listening to music.
This glitch lasts about 1 second, and is very very annoying.

I have my drivers all updated, no hardware problems detected, and when I run dxdiag.exe there is no "slider" which other forums have suggested as a fix.

I am just about ready for a factory reset.

Please help

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Clarification Request
Tell me about driver updated.
by R. Proffitt Forum moderator / February 20, 2015 8:24 AM PST

If you did this with Microsoft's Driver Update button you could damage drivers. Same for driver update apps.
Bob

All Answers

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Answer
how are you listening
by renegade600 / February 20, 2015 8:36 AM PST

how are you listening, through the laptops speakers or external speakers. If laptop speakers try external speakers to see if the issue is there too. since the laptop is new, you may want to contact the manufacturers support to at least get the problem on record. what is the full model number of the laptop?

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