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General discussion

Audio And Video not being detected

Sep 3, 2004 4:52PM PDT

today i decided to reformat my computer. after i finished installing windows xp, i found out that i had nither a video or audio card according to my computer. i ran my system restore disk that came with the computer but it did nothing. how can i fix this?

Discussion is locked

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Re: Audio And Video not being detected
Sep 3, 2004 9:13PM PDT

Did you install the mobo drivers from the mobo cd?

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Re: Audio And Video not being detected
Sep 4, 2004 3:50AM PDT

mobo?

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Yes. Motherboard.
Sep 4, 2004 4:02AM PDT

You may not be aware that Microsoft doesn't fetch or install drivers for you. You get to do that.

Bob

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Re: Yes. Motherboard.
Sep 4, 2004 4:12AM PDT

i guess the recovery disk i had mislead me, it said it will restore al the thigs the computer wwas shipped with. thanks anyway.

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Re: Audio And Video not being detected
Sep 4, 2004 4:17AM PDT

i am trying to install the driver for my soundblaster card, but it says that the card is not installed properly. how do i fix this?

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Re: Audio And Video not being detected
Sep 4, 2004 4:24AM PDT

Indeed the restore CD should bring the machine into the original state, with everything working. If it doesn't, it might be a hardware problem or a BIOS settings problem.
There should be no need to install the Soundblaster card drivers, unless that card was installed later, because it won't be supported by the original configuration, of course.

So it's not clear what you do and why you do it. Without knowing anything more, I can only advice to delete all the soundcard devices from Device Manager, and then let Windows detect the 'new' device when rebooting. That's generally a good way to install drivers, although it's still better to do it per the original installation instructions.

Hope this helps.


Kees

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Re: Audio And Video not being detected
Sep 4, 2004 5:34AM PDT

Not all restore CDs are created equal. And almost none will install drivers for any items you add later.

If this was my machine, I'd install the motherboard drivers and try again.

Bob