I'm reading about what is called the "triple puck effect" which happens to be related to 120hz. How it causes this I have no idea and there is no indication of this being related to a specific model, LED or otherwise, but seems to be related to samsung sets. Basically the image is being broken up during fast movements and then the image "reassembles" itself when the object on screen slows.
Please, if there is a Samsung tech on right now please give me some advice.
I just picked up the 55" 6000 series led last week and have been struggling with motion artifacts. I've played with all the AMP settings (from the preset one to the custom setting) and can't seem to eliminate the ghosting. Unfortunaltely its not just during fast moving images, an actor can simply turn their head at a moderate speed and this ghosting will occur. Keep in mind this isn't a blur but rather a choppy trail; at times its subtle and others it's not but it's poor quality to say the least.
I've dug around some forums and found that I'm not the only one experiencing this, and this isn't the only LED model that suffers from this image latency. The 7000 and 71000 in particular suffered from this and a firmware was released to help solve the image processing. After several calls to the service center I was able to confirm that this is an issue with the 6000 series but they couldn't offer info on wether a firmware will be released to solve it.
I'm really hoping that someone out there, an samsung tech rep in particular, that may be able to offer a fix, let me know if it can be fixed through the service menu by a technician, or if an firmware fix, like the one for the 7000 series, will be released for the 6000. I'm coming to a close on my return policy and need a plan quick.