Before I give the web link for the new firmware update, I am only doing this as a service to all the Creative MuVo N200 owners out there, I accept no responsiblility for owners who mess up their mp3 players with a bad install. http://us.creative.com/support/downloads/welcome.asp, click on MP3 players, click MuVo, click MuVo Micro, and then click the "Next" button. On second page, adjust language, windows version, etc, then click the "Go!" button." Third page, locate Firmware heading, 1. Creative MuVo Micro N200 Firmware Upgrade 1.15.01 click on the "red" Download Now" button. Follow instruction on how to install. Note: this firmware update will wipe your mp3 player clean, no songs, no radio presents, however I have just completed the update and am happy with the results. Tip: Plug cable into the bottom of the mp3 player, while holding down power/play button, plug USB end into your computer's USB port, keep holding down the power/play button until you see the Find New Hardware dialog box appears on the bottom right corner of your computer screen, release the power/play button. Wait for 20-30 seconds while your computer does a few odd processes, double click the downloaded firmware software and follow it's instruction. The only changes I found were that the volume scale changed from 0-40, to 0-25, and that 10 is a good volume rather than the 20-25 before. The bottom of the radio display is different the "Present" is in the center instead of to the left, and the sound is improved. Hope this helps, and make sure to follow all instructions.

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