Threason AT&T is giving you the cold shoulder is because they don't care about the service anymore. They're being sold and could care less. But I don't expect Cingular to be any better with their coverage and customer service are just as bad as AT&T. But the coverage will improve in some areas as Cingular will likely acquire towers that AT&T owns right now. Cingular will also enter markets that they're not currently in, but it's mostly overlap. As for the contract you have now, Cingular is supposed to honor the existing contract until it's up. But if it ends before the merger is complete, you can just cancel your service with AT&T and sign up for Cingular. As for finding out if Cingular works better in your area, the best thing to do is ask your neighbors if they have Cingular and how well it works. Right now in many areas, GSM coverage among all GSM carriers is about the same as they're sharing towers in order to make the coverage area as large as possible, at least until GSM is built up in the United States.
I am in need of a new GSM phone, and really like the 1000 nationwide, anytime, w/rollover minutes/$39.99 month plan with Cingular.
My problem is that Cingular has really poor reception at my home site (I tried a friend's brand new Motorola V400) where I need to use the phone for the main number for my business. I am in a little window of really bad reception. Cingular constantly drops and 3 of 4 calls do not go through.
I currently have AT&T which is too expensive and does not offer a comparable plan. I would like to drop it and get Cingular.
>>> Does anyone know how I can find out if AT&T's GSM reception is any better at my home site than Cingular is? >>> AND if it is an irrevocable done deal with the Merge, then I could sign up for the great plan with Cingular and drop the older more expensive plan with AT&T which is up in a month.
>>> Does anyone know if AT&T has a coverage scale that shows if there is poor reception for the area like Cingular does? I called a rep with AT&T and he was snotty and no help.

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