Internet Service Providers forum

Resolved Question

ATT DSL and U-verse

by mhthom / April 6, 2012 6:42 AM PDT

I've been an ATT DSL customer for quite some time. Now, I've received notification from ATT that my DSL must be changed to U-verse soon. Is it true that when U-verse is available at a particular location that DSL is no longer available? Or is it a sales pitch?

mhthom has chosen the best answer to their question. View answer
Discussion is locked
You are posting a reply to: ATT DSL and U-verse
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: ATT DSL and U-verse
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by mhthom

Collapse -
Branding. Marketing. Differentiation.
by R. Proffitt Forum moderator / April 6, 2012 6:45 AM PDT
In reply to: ATT DSL and U-verse

DSL is not an ATT exclusive so when you get DSL, it carries no marketing value. If you get the same service, for the same price but they stuck a new label on it, that's it. A new label. goes into marketing a little more. DSL is a COMMODITY and companies don't want to deal with commodities so they'll call it a new name yet it's the same old thing.

Hope this helps,

Collapse -
This is not exactly true . . .
by WizardofhOgZ / April 6, 2012 12:37 PM PDT

From a user perspective, it may seem that simple; you get internet or you don't, regardless of what they call it. But U-Verse is, in fact, utilizes Fiber to the Node (FTTN) technology to increase bandwidth, allowing internet, VOIP and HD television to be serviced in the same line.

I recently went through the change from DSL to U-Verse because I wanted to drop my land line. I thought I could just call them and they would cancel the phone, leaving me with DSL, which has worked fine for me for 6 years. But they wouldn't do it without switching me to U-Verse, which I agreed to so long as they gave me something at least as fast for no more money - which they agreed to. It did take the technician 2-3 hours to connect - he ran into some issues - but now it's up and I'm getting faster speeds than before, so I'm happy.

As for information on U-Verse, take a look here:

Collapse -
This is not exactly true. . .-New!
by mhthom / April 6, 2012 7:24 PM PDT

Thank you. This looks to be where I'm headed. ATT has been doing considerable line work recently in my neighborhood--working toward the U-verse goal, I suspect.

Collapse -
What I wrote is not exactly true.
by R. Proffitt Forum moderator / April 7, 2012 1:20 AM PDT

I'll agree with that. But as ATT is free to change this to drag everything under their flag, and DSL is a commodity they may drag it into a unified marketing plan.

Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


Meet the drop-resistant Moto Z2 Force

The Moto Z2 Force is really thin, with a fast processor and great battery life. It can survive drops without shattering.