Place it on its charger and hope.
And hope there is a receipt handy to return or exchange it. Many of these are just built in mass with no support or repair possible. For some it's the first lesson about low cost disposable units.
Bob
Have this item as a Christmas for my sweetie and it will not turn on and the pc isnt recognizing it either. Checked and double checked all connections the cable is fine too. Has been plugged into the pc for about 2 hrs now to possibly charge some? and still nothing... read that the user manual leaves out important things too.. any help would be GREATLY appreciated.. and Merry Christmas to everyone out here today!
the web site for ativa .. ativaproducts.com isn't helpful

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