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AT&T Reception Problem

by Ace78611 / November 15, 2008 10:03 PM PST

I got a Motorola Q9h last month and signed up for AT&T when I did. Before then I was using an AT&T Tilt on T-Mobile, and reception was terrible then too. AT&T was amazing for about a month, I had full 3G everywhere, even elevators and old Philadelphia buildings. After about a month, the reception is only good when I'm outside or near my window, and reception in building is full EDGE at best.

I drop my phone a lot, could I have damaged the radio by doing so? Does anyone know if AT&T gives you great reception for the first month and then doesn't afterwards? Has anyone had a similar experience?

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Drop your phone and expect consequences
by Pepe7 / November 16, 2008 11:55 AM PST
In reply to: AT&T Reception Problem

It very likely IMO that you did mess up something under the hood, as the Tilt is a real brick compared to the lighter Nokia candybar style handsets that could really take a beating. I've only dropped my Tilt once and it was on relatively thick carpet with padding underneath.

OTOH, it is possible that they're doing work on a cell site near you- it will take a call to tech support to get them to address the issue. If you don't call and complain, nothing will likely happen.

Before bothering with this step though, as we aren't 100% certain you've damaged your Tilt, I suggest borrowing a friend's ATT 3G handset (any brand will do) and test the signal out with your SIM using their phone in the locations you've complaining about. This will likely give you the best indication of what's going on and eliminate some things.

-Pedro

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I know here
by PudgyOne / November 16, 2008 1:15 PM PST
In reply to: AT&T Reception Problem

in Lancaster, we have them working on the network trying to make more 3G coverage, so around the weekends, I notice different types of connections.

The customer service rep told me that you should turn your phone off for around 30 seconds, twice a week and if they have any updates, it then comes to your phone automatically.

Rick

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Reception
by lalo1968 / November 18, 2008 10:57 AM PST
In reply to: AT&T Reception Problem

Att & T-mobile suck!!! Reception Is Limited!!! Try Verizon And See The Differce Like The Saying Goes You Get What You Pay For!!

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ridiculous generalization
by Pepe7 / November 18, 2008 11:44 PM PST
In reply to: Reception

Feh. Don't be so silly and frankly, uninformed. It all depends on where you are using the phone. As is the case with all wireless carriers, Verizon is also not without its holes in coverage.

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