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General discussion

At&t internet wont install

Apr 3, 2009 4:51PM PDT

My DSL modem detects a connection, and then I go trough the setup process. After downloading the software that it prompts me download, I continue and eventually get to a screen where it says it is gathering basic info about my computer. I have waited about half and hour and it was still stuck at that same screen.

Discussion is locked

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Pack and return it.
Apr 3, 2009 11:18PM PDT

You've done what they said and it's obvious the software and support is not ready for your consumption. I read your post twice and given this much detail, I think it's best you give it all back to them.
Bob

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It sound to me that att is being lazy.
Apr 4, 2009 8:42AM PDT

They should have given you a dvd with all the stuff to get on the air. What is this download crap? Yeah..pack it up and ship it!