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Question

AT&T Email - Windows Live Mail

by Dec 10, 2011 6:07AM PST

I have a email account with AT&T and I am trying to use that account with Windows Live Mail and I am not having any luck. I have the right username and password, as well as the right server settings (according to AT&T's website). However, when I try send and receive mail it comes up and asks me to log in. After entering the email address and password it keeps popping back up. It will not let me proceed. After many attempts, it comes up with error code 0x800CCC90. I know that I am using the correct login information because I can log into webmail just fine.
Does anyone have any idea what might be causing this? I would like to point out that I also have another AT&T account that I use with Windows Live Mail and I have never had any problems with it.
I wonder if there is a problem with my email account settings with AT&T.

Discussion is locked

5 Posts
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Answer
All I can add is this.
by Forum moderator Dec 10, 2011 6:32AM PST

If your current connection is not on the ATT network, a complaint like yours may happen.

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Answer
Possible
by Dec 10, 2011 7:27AM PST

That sounds like a possibility. How do I resolve that issue?

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You have to be on the ATT network to use their email servers
by r. proffitt Forum moderator Dec 10, 2011 7:30AM PST

It's a shame they didn't answer your query about that.

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Answer
AT&T
by Dec 12, 2011 3:33AM PST

AT&T is my internet service provider, if that is what you are referring to. When I registered for services with AT&T they required me to creat an AT&T email account. I used a different email account (an AT&T account) when registering for internet services with AT&T. Could that be why this one won't work?

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And does that other one work?
by r. proffitt Forum moderator Dec 12, 2011 3:38AM PST

ATT gets calls all the time to check email accounts. It's time to ask them.

My line of questioning has to do with access to that email when you are not on the ATT internet connection.
Bob

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