Computer Help forum

Question

Asustek x71q says windows failed to start... Help please?

by ArlinaR / February 21, 2015 1:32 AM PST

Laptop switches on. It then goes to a blue screen with white writing and closes really fast. It then goes to a menu where it says windows fails to start. After that it has 2 options: 1) startup repair 2) start windows normally. Option 2 just results in the same cycle. Option 1 goes on to say startup repair cannot repair this computer automatically. It's my dads computer and I'm a student who cannot afford to get professional help for these things. I feel really bad that I did this to his laptop- Please help before he knows what I did. The laptop is an asus tek x71q 32 bit windows 7.

Discussion is locked
You are posting a reply to: Asustek x71q says windows failed to start... Help please?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Asustek x71q says windows failed to start... Help please?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Before you get carried away
by itsdigger / February 21, 2015 1:38 AM PST

you should let Dad know what happened.
He probably knows about going into safe mode and using system restore

Digger

Collapse -
Answer
yes, best to 'fess up
by James Denison / February 21, 2015 1:57 AM PST

I have 3 daughters and I'd rather know about it before they try to fix it and make it worse.

Collapse -
Answer
(NT) Lol. he knows now. Still seeking help though
by ArlinaR / February 21, 2015 3:23 AM PST
Collapse -
Answer
Update
by ArlinaR / February 21, 2015 3:25 AM PST

I did try safe mode and system restore already several times. The problem still remains.

Collapse -
Time to break out
by itsdigger / February 21, 2015 3:29 AM PST
In reply to: Update

the Restore Media your dad made when the computer was new.
Digger

Collapse -
No, not yet
by James Denison / February 21, 2015 3:36 AM PST
In reply to: Time to break out

check with your dad first to see if there are files he needs to save first.

Collapse -
I take for granted
by itsdigger / February 21, 2015 3:40 AM PST
In reply to: No, not yet

that folks back up these days. Thanks for the catch
Digger

Collapse -
Nope
by ArlinaR / February 21, 2015 5:25 AM PST
In reply to: No, not yet

There are no files that he needs. Just want it fixed.

Collapse -
Answer
(NT) Thanks for all the advice though
by ArlinaR / February 21, 2015 5:27 AM PST
Collapse -
than use the restore media
by itsdigger / February 21, 2015 7:05 AM PST

unless you have a partition on the HDD to restore to factory condition

Digger

Collapse -
Go to control panel...
by Dafydd Forum moderator / February 21, 2015 7:10 AM PST

and look for restore options and choose restore to factory settings.
Dafydd.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.