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Question

Asustek x71q says windows failed to start... Help please?

by ArlinaR / February 21, 2015 1:32 AM PST

Laptop switches on. It then goes to a blue screen with white writing and closes really fast. It then goes to a menu where it says windows fails to start. After that it has 2 options: 1) startup repair 2) start windows normally. Option 2 just results in the same cycle. Option 1 goes on to say startup repair cannot repair this computer automatically. It's my dads computer and I'm a student who cannot afford to get professional help for these things. I feel really bad that I did this to his laptop- Please help before he knows what I did. The laptop is an asus tek x71q 32 bit windows 7.

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All Answers

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Answer
Before you get carried away
by itsdigger / February 21, 2015 1:38 AM PST

you should let Dad know what happened.
He probably knows about going into safe mode and using system restore

Digger

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Answer
yes, best to 'fess up
by James Denison / February 21, 2015 1:57 AM PST

I have 3 daughters and I'd rather know about it before they try to fix it and make it worse.

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Answer
(NT) Lol. he knows now. Still seeking help though
by ArlinaR / February 21, 2015 3:23 AM PST
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Answer
Update
by ArlinaR / February 21, 2015 3:25 AM PST

I did try safe mode and system restore already several times. The problem still remains.

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Time to break out
by itsdigger / February 21, 2015 3:29 AM PST
In reply to: Update

the Restore Media your dad made when the computer was new.
Digger

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No, not yet
by James Denison / February 21, 2015 3:36 AM PST
In reply to: Time to break out

check with your dad first to see if there are files he needs to save first.

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I take for granted
by itsdigger / February 21, 2015 3:40 AM PST
In reply to: No, not yet

that folks back up these days. Thanks for the catch
Digger

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Nope
by ArlinaR / February 21, 2015 5:25 AM PST
In reply to: No, not yet

There are no files that he needs. Just want it fixed.

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Answer
(NT) Thanks for all the advice though
by ArlinaR / February 21, 2015 5:27 AM PST
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than use the restore media
by itsdigger / February 21, 2015 7:05 AM PST

unless you have a partition on the HDD to restore to factory condition

Digger

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Go to control panel...
by Dafydd Forum moderator / February 21, 2015 7:10 AM PST

and look for restore options and choose restore to factory settings.
Dafydd.

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