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Question

Asus Rampage IV and Win10 USB problems

by rexferal / July 1, 2016 8:01 AM PDT

Has anyone else had a loss of USB ports since being forced to use Win 10? If so, have you solved the problem and how did you do it? I feel Asus is being purposely obtuse.

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All Answers

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Answer
Re: win 10
by Kees_B Forum moderator / July 1, 2016 8:16 AM PDT

First of all, nobody is forced to use Windows 10. There has been a lot of publicity, including here on CNET, on how to disable it and keep using Windows 7 or 8.1 without being asked to upgrade. And for everybody there's the option to go back in 30 days.

I find https://www.asus.com/support/faq/1013093 rather clear on what models support Windows 10 and what models don't. Assuming your model is listed as supported, what do you mean wiht "obtuse"?

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Asus Support
by rexferal / July 1, 2016 12:20 PM PDT
In reply to: Re: win 10

Alas, the solution to forced migration came too late or I just plain gave in to the constant nagging. Microsoft must have hired my ex-wife. I have already looked up my MB on that support page which says it is supported, but isn't. Please don't think I came here asking for help without searching, reading and attempting all fixes suggested. I was just hoping someone with the same problem and solution could help. I have attempted to contact Asus Support, but they want serial numbers and I'm just not going to start tearing down my full tower. I used to be good at this, but I'm 62 years old with failing eyesight. I appreciate your attempts to assist me but I just went and bought a USB hub, shouldn't of had to but I'm just plain tired of this.

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Answer
Yes I ran into this.
by R. Proffitt Forum moderator / July 1, 2016 8:50 AM PDT

But not forced! However it was another motherboard and I had to go find motherboard drivers.

All good now.

As to obtuse, a lot of folk are completely taken aback or lost when it comes to drivers. But what you are looking for are the motherboard and possibly USB drivers.

Wish I could be exact here but I deal with it a lot. Be at this for far too many years.

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