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ASUS R510V Black Screen

Apr 23, 2017 7:52AM PDT

Hello, I have an important problem.
Yesterday I received my Asus R510V laptop with a NVidia GTX 950M, 8 GB RAM, i-7 6700 HQ and 1 TB of HDD with FreeDos (no Windows OS). Trying to install Windows 10 Education I have several issues related to my Windows 10 license provided by my University. So I decided to restore Windows 10 (which took me about 2 hours). When finished, it started to reinstall Windows 10 (with the tipycal circle of progress). At 10% (when installing drivers was in the 16%), suddenly the ventilator increased velocity and began to sound extremely high. 20 minutes later, the situation was the same: installing drivers at 16% and the ventilator working full power. So I decided to do a hard reset, format the Hard Drive using the Windows 10 media creation tool and reinstall Windows 10. Once done, while configuring Windows 10, my laptop freezes (no Blue Screen) and the ventilator went furious again. Another hard reset was needed. I am having this problem constantly, specially when I try to reinstall Drivers (audio, video,...). I have no idea what it's happening, and I would really appreciate any help.
Thank you so much, and sorry for my English.

Discussion is locked

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Warranty issues.
Apr 23, 2017 8:01AM PDT

Many of the newer PCs have specific install instructions which I will not have. Back to Asus.

Example, Signature PCs do pretty much what you noted. Also, this happens if new to installing Windows folk format and partition the drive before they boot up the W10 install media. Hint: Leave drives empty, not partitioned.

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Re: black screen
Apr 23, 2017 8:08AM PDT

- What do you mean with "restore Windows 10"?
- What is "format the hard disk using the Media Creation Tool". That's what you use to make a disc or stick to reinstall Windows, not to format that 1 TB HDD. In fact, you can't even do that since it only runs in Windows, and you had no Windows.
- You twice "reinstalled". But since you never did a succesful install, how can you reinstall?

The situation now, as I understand it:
- You succesfully installed Windows, but it froze when "configuring". What exactly is that "configuring"?
- Then it freezes when you (re?)install drivers? Where did you get those from?

Since any laptop coming with Windows is cheaper than the same laptop for wich you have to pay for a Windows license (except maybe the educational license you bought) I'd try to solve that license issues and then use the official install medium for Windows 10 Education for a clean install and after that install the Windows 10 drivers from the Asus site. If that fails, it's a warranty issue.