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Question

Asus laptop display is not turning on

by Nov 1, 2018 3:25AM PDT

Hi Guys

I’ve got an Asus ROG model number G73J. Have it over 6-7 years now.
Few days ago the computer started to hang and kept going on startup repair mode and giving me options of safe mode and etc. it wouldn’t start normally and safe mode was hard to run.
Looked like some type of virus to me or malfunction of a hardware.
After trying to bypass the bootup for few times now the laptop would turn on but the screen won’t. The hard drive light won’t turn on and sometimes the fan works. The cdrom works as its noise shows.
I suspect it is related to my graphic card but I’m not sure.
I believe if it was related to hard drive or ran, it had to at least turn the display on, but unfortunately it won’t.
It has a windows 7 installed and there is no physical damage.
Before this start to happen the only thing I was doing was I had it connected to my tv. (If that might be the cause)
I have opened up the parts and there is no sign of any damage except the hard drive cable pins are damaged a little probably because of me inserting it badly last time I have installed it.
Solutions I have tried but not working are trying to reset using the button under the laptop, trying to push power button for 60 seconds, trying the F5 button, trying to connect it to tv again, checking all the cables (except the hard drive), exchanging rams which there are 3 two mgs.
Please let me know if you suspect anything else or how can I check the graphic card.

Thank you very much for taking time and helping me out here.

Discussion is locked

6 Posts
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Answer
That's very old for a gaming laptop.
by Forum moderator Nov 1, 2018 11:05AM PDT

Since it fails to show the boot screen or BIOS the news is grim. Get repair estimates but at the age the repair price may be over 50% of a new gaming machine.

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Looking for a solution to fix it myself
by Sasana1 Nov 3, 2018 5:28AM PDT

Thanks for the reply. But I’m looking for the cause and solution that I can do it myself.

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Re: fix it yourself
by Kees_B Forum moderator Nov 3, 2018 5:37AM PDT

It looks like a hardware issue, but to be sure of that try booting into some Linux disc or stick (free to make) or go back to factory conditions. If these fail also, it's hardware, and if everything is fine you've solved it.

If it turns out to be hardware, I'd start with replacing the motherboard, unless your experiments with Linux or going back point to the hard disk.
Laptop motherboards are very model specific, so be sure you buy the right one. Since it's so old a laptop, practically the only way to be sure is to buy exactly the same laptop second hand and use the motherboard from that. Or, and that's even easier, start using the laptop you bought, with the (possibly) the hard disk of this failing one.

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Won’t boot
by Sasana1 Nov 15, 2018 1:33AM PST

Thanks for the great suggestions but the laptop won’t even turn the display on. I can’t see anything to use Linux or run through usb. Thanks anyway

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Re: won't boot
by Kees_B Forum moderator Nov 15, 2018 1:42AM PST

Then, as I said, it's a hardware issue.

As suggested above, it might be time for a new laptop. If you don't like that idea, find a repair shop and let them have a look and give you an estimate of repair costs, using new parts or parts from an old one (as suggested below).
Of course, if you feel it's something you can do yourself, it's cheaper than having it done by a repair shop. That's all up to you.

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So many reasons or parts to fail.
by r. proffitt Forum moderator Nov 3, 2018 10:41AM PDT

Motherboard, cables, connections etc. If you can find a working one on ebay with a cracked screen that usually makes a good donor for parts.

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