I think you need to take it to the repair shop or support that you use today. My other answers are technical so to keep this not technical you get to have it fixed.
Hi everybody, my first post and it's a plea for help. My Asus has suddenly stopped switching off or re starting. I'm running windows 10, the laptop was working fine until about a week ago now I have to remove the battery or switch it off manually to stop the battery draining. Thanks for reading this. Please note I don't understand technical terms, so please keep it simple if possible.