Hi Miki,
I'm so very sorry to hear what you've been going through ... medically and otherwise. ![]()
• Before going any further, I thought I'd first let you know what I do to insure a "clean" install. Piriform offers a Standard, Portable and Slim build. The latter is what I use. It comes without any toolbars or third-party software.
The link for the Slim build can be found at the bottom of the download page where you see Builds. In the updates thread, it's the same as the link for the "Portable and Installer".
⇒ Important Note: The Slim version is not posted on the Builds page until a few days after the new version of CCleaner is released. If you don't care to wait, you can always download the Standard build, making sure to uncheck any unwanted offers.
• Where did Astromenda and Advance Elite come from?
Only a guess on my part ....
I try to make sure the download links in the update threads are free of any PUP's. For example, I included the following warning underneath the download link, when CCleaner updated in July:
'The above link directs you to a page for both free and paid versions. If downloading the FREE version, select Piriform.com from the list of 3 download sites.'
When testing the download, I found Download.com was one of the 3 sites. Hence, the warning. I didn't see it again when I tested it in August. Quite frankly, I didn't test it this month. I took for granted (something I shouldn't have done) they pulled Download.com from their list of sites. Is it possible you were re-directed elsewhere?
My guess is you're not going to rest easy until your system is clean. If you're not up to doing it yourself, you might want to consider posting at BleepingComputer where they will walk you through the removal process.
Best of luck on all fronts..
Carol
I am devastated by this hijacker....Two installed themselves on my computer when I was updating CCleaner and I did not give permission.I got rid of one of them, I think, but cannot make the removal directions work for Astromenda. I got as far as uninstalling the program. Am home sick and need help. Can anyone suggest a phone tech who could walk me through it?
Miki
Windows 7 Home
Internet Explorer 11

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