AskNerd.net Helps With Scams

After purchasing Registry Patrol on Jun 11, 2010, I followed all of the instructions and downloaded the software. After the download I did not receive an Unlock Key Code. It took four emails and 10 days before someone sent me a link that was suppose to solve my problem. Needless to say that didn?t work either. The link provided a version that only partially work and nevered solved the problems it found.

I attempted to use the contact and help buttons and they didn?t work at all. Of course there are no phone numbers listed to contact support only email addresses. They tell you that they have 24/7 support desk help. I have sent them six emails and no one has responded.

I requested through email for a complete refund and to date I have not heard from Registry Patrol or it?s parent company Post Media Network. It appears that any product from Post Media Network is a scam!!!

This cost me $99.95USD because I failed to check on a problem recommeded by AskNerd. It appears that AskNerd is part of the scam and the problem. All complaints regarding Post Media Network, Registry Patrol and AskNerd can be addressed at the government agency that does handle this type of problem. The agency is:

Competition Bureau Canada
Telephone: 819-997-4282
Toll-free: 1-800-348-5358 (Canada)
Toll-free TTY: 1-800-642-3844 (for hearing-impaired only)

Fax: 819-997-0324

Mailing Address:
50 Victoria Street
Gatineau, Quebec
K1A 0C9

The Information Centre is the primary point of entry for requests from members of the public.

I talked with them and they have started an investigation concerning The Post Media Network, Registry Patrol, and Asknerd.net. They will work this problem and if it appears that they are scamming people out of money then they will do everything they can to shut them down.

They did say that I lost my money but hopefully they will be able to prevent them from harming others. They also said that they would like anyone else that has had similar problems to file a complaint. You can file a complaint on their website:

http://www.competitionbureau.gc.ca

Just click on the box for questions and complaints and fill out the form. They said they would response by email to all complaints.

Additionally, the Better Business Bureau (BBB) gives AskNerd a rating of F and Registry Patrol a rating of F.

Notice the mailing addresses for the companies:

The Post Media Network
18th Floor
5135 189th Street
Edmonton, Alberta, Canada
T6M 2L1

AskNerd Mailing Address
5135 189th Street
Edmonton
Alberta
Canada
T6M 2L1

The question I have is why does CNET continue to advertise and have links to these sites and products? I would think that CNET is more interested in helping the consumer by stopping these types of scams. Any help from CNET would be greatly appreciated by all concerned.