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General discussion

Around 50% of attachments rec'd are blank>>

May 7, 2004 2:19AM PDT

example "8ffac2c.jpg". This happens in e-mails and also various sites that I visit.
I have Windows 98 with Outlook Express 6, and my Security level is set at Medium.

Discussion is locked

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Re:Around 50% of attachments rec'd are blank>>
May 7, 2004 2:34AM PDT

Stew,

What exactly do you mean by "blank". The example you have given (8ffac2c.jpg) is a .jpg/picture file. If you double click on the file, does it open and show a "blank" picture, or does it not open at all? Where did you get this picture file? Can you open .jpg files that come from your own hard drive?

Please check this Internet Explorer setting: Click on Start-Settings-Control Panel, then double click on the "Internet Options" icon. When that loads, click on the "Advanced" tab, then scroll to the "Multimedia" section and place a CHECK mark in the "Show Pictures" box and UNCHECK "Show image download placeholders". Click on "Apply", OK, etc.

Websites don't have "attachments", but you can download files from them, or you can "view" pictures that are there. What exactly is happening at the webistes? Are there "Red X's" in the upper corner of the embedded picture? Something else?

We need a little clearer idea of what you're asking, please.

Grif

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Re:Re:Around 50% of attachments rec'd are blank>>
May 7, 2004 3:07AM PDT

The (8ffac2c.jpg)is an email rec'd that had no attachment. It just showed a blank square with a red X and 8ffac2c.jpg, which would not open when clicked.
I checked the Internet Explorer settings and they were checked correctly.
Concering the websights, I receive the script ok but no images and no red X's, just the script at the top of the page and blank below it.
How do I go about checking to see if I can open .jpg files from my hard drive?

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Re:Re:Re:Around 50% of attachments rec'd are blank>>
May 7, 2004 3:28AM PDT

Stew,

To check on your hard drive, simply do a search for files with a .jpg file extension like this: Click on Start-Find-Files or Folders. When the search window loads, type "*.jpg". (That's asterisk dot jpg without the quotes) Then click on the "Find Now" button. Double click on any of the .jpg files that are listed in the search window.

Here's a good article about your issue:

Pictures Are Not Displayed on Web Sites in Internet Explorer
http://support.microsoft.com/?kbid=283807

Please try installing both of the updates below:

Sun's Java
(After clicking on the link below choose the "J2SE v 1.4.2_04 JRE includes the JVM technology" download for Windows, accept the license agreement on the next page, then follow the prompts to download the "Offline Installer for Windows". Once it's on your desktop, scan the file for viruses, (just in case), then shut down all background programs, especially your antivirus, then double click on the file to install it.:

http://java.sun.com/j2se/1.4.2/download.html

Microsoft Scripting Update

Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0

Hope this helps.

Grif