Three suggestions:
1. The standard Windows disk cleanup wizard. Use the button to clean system files.
2. Download Treesize Free from https://www.jam-software.de/customers/downloadTrial.php?article_no=80 and see if it can find that folder and can delete it.
3. Boot to some Linux disc or stick (free to make), find that folder and delete it.
Yesterday I was facing some problem with my computer with windows 10 home and so I decided to perform a system restore which i had created a few days back ago. After starting system restore and allowing it for almost an hour, the laptop screen was still showing initializing system restore. So i forcefully shutdown my laptop and started it again. After starting i got a message that system restore not successful. After that when i went and check the free disk space of system volume C it got decrease by around 12-15 gb. I went and deleted all previous restore point, clean up disk space and also using 3rd party software tried cleaning disk space but still have not recovered this 12-15 gb space.
After that i went to setting and check the storage as to where this space has been occupied. It is showing that in others around 18 gb has been allocated, for which the windows is showing " There are some of the largest folders we couldn't characterize" (Screenshot attached).
Please help me recover this space.
Thank you

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