That will let us know why you weren't eligible for a 2 yr upgrade. ( The 2 yr fee is $45/flat, btw.)
This does not mean trading it in, but simply replacing it with something else. Trading them was eons ago(!)
I'm not real savvy as regards mobile carrier's business models nowadays. I'm on AT&T. I've had a Lumia 920 for a few years. Today I went in to a local store thinking I could simply trade it in for a new 950 with maybe a small service fee. I was told that given the plan I'm on, I'm not eligible to trade in my phone. Basically I was told that trading in a phone for a nominal fee and inexpensive (subsidized) phones are a thing of the past. The salesperson offered to sell me a Lumia 950 for the full retail price of $598, and that I could pay it off in installments added to my monthly bill; or sign a new two-year contract at $149, and still have to pay off the phone. Can someone tell me is this truly the new business model for buying phones? I may have been misled at some point in the last year or so when AT&T offered to reduce my monthy bill. I suspect what happened is that I ended up with a plan that doesn't allow trading phones. Are people really spending $600 on unsubsidized phones? Thanks.