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General discussion

Are CNET site reviews reliable?

by dasd11 Mar 16, 2013 7:01AM PDT

Dear CNET, I know you get thousands of hits each day and a large number of tech queries as well, so this topic is not about the timeliness of response. Rather, I am more concerned about the accuracy of reviews posted on your site.

One example I'll cite has to do with a third party site called '101phones.com.' I was referred to them by Panasonic as a good source for accessories no longer manufactured, so as always I researched them prior to visit. Every online review I read from Epinions to Yahoo gave this company a bad rating, with comments such as 'Stay away', 'Horrible' and Deceptive practices' which were the most positive statements I could find...

CNET, on the other hand, currently rates 101phones.com ( http://reviews.cnet.com/4011-5_7-307679.html ) as a 5-Star Certified e-tailer!! There are other examples I could site but the main issue is: How is CNET 'evaluating' these companies/ sites? What standard or criteria are they using, if any?

Many come to this site looking for trusted advice, yet when I see such a great disparity in ratings I have to question CNET's accuracy. Is someone asleep at the wheel or worse yet, just does not care?

It's a valid question...

Discussion is locked

1 Posts

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The problems of this post.

by r. proffitt Forum moderator Mar 16, 2013 7:12AM PDT

1. http://www.resellerratings.com/store/101phones

Looks pretty low.

2. You posted in the Community Poll forum.
" NOTE: Before starting a new thread...

by John.Wilkinson Moderator - 3/14/07 2:44 PM

The Community Poll forum is designed to receive responses to the Cnet weekly polls, and as a result does not receive many readers outside of the individual topics. If you are looking for technical support, please click here and select the most appropriate forum.

Thank you.
John"

Why would anyone but a spammer post here?
Bob