To be sure it's the player, not your PC, try it on another PC. Then back to the shop for a fix under warranty.
Kees
My computer won't recognize my archos 5 when I plug it in with the USB cable. It just says the device has malfunctioned and cannot be recognized. When it installs the driver when I plug it in it says its an unknown device. I look through "My Computer" and theres nothing. I look in Windows Media Player 11 and no device. I have formatted it multiple times and it still doesn't work. I used the other repair and format tools when it starts up and you hold the volume + button but it still doesn't work and now everytime I plug it in it wants me to plug it in and install an update that I can't install because my computer can't recognize the device. So now I can't use it at all but to show it off and look at the pretty white screen. I tried to download this USB driver on this other forum but I don't even know what to do with. Please help I just bought this from techforless.com and I don't want to think I just bought a $250 brick.

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