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Apps on Smart TV

by LindaLan / March 22, 2015 12:23 AM PDT

Went to the app area on TV to download some apps - but they won't download - My TV is registered on Samsung site and I do have an internet connection - am I missing something else that I need to do? Thanks!

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All Answers

Best Answer chosen by LindaLan

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Re: Apps on Smart TV
by Samsung_HD_Tech Samsung staff / March 22, 2015 3:35 AM PDT
In reply to: Apps on Smart TV
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Apps om Smart TV
by LindaLan / March 23, 2015 11:42 PM PDT
In reply to: Re: Apps on Smart TV

My Samsung TV model # UN65HU8550 (also says: FXZA Ultra HD 4K) - should I still try the resetting you noted in your answer? Thanks! Linda Lanquist

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Re: Apps...
by Samsung_HD_Tech Samsung staff / March 27, 2015 12:12 AM PDT
In reply to: Apps om Smart TV

Yes I would try resetting the smart hub as suggested let me know if that fixes it! Also make sure that your firmware is completely up to date by going to Menu>Support>Software Update


Regards,
HD Tech

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