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Resolved Question

Apps on Smart TV

by Mar 22, 2015 12:23AM PDT

Went to the app area on TV to download some apps - but they won't download - My TV is registered on Samsung site and I do have an internet connection - am I missing something else that I need to do? Thanks!

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LindaLan has chosen the best answer to their question. View answer
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Re: Apps on Smart TV
by Samsung staff Mar 22, 2015 3:35AM PDT
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Apps om Smart TV
by LindaLan Mar 23, 2015 11:42PM PDT

My Samsung TV model # UN65HU8550 (also says: FXZA Ultra HD 4K) - should I still try the resetting you noted in your answer? Thanks! Linda Lanquist

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Re: Apps...
by Samsung_HD_Tech Samsung staff Mar 27, 2015 12:12AM PDT

Yes I would try resetting the smart hub as suggested let me know if that fixes it! Also make sure that your firmware is completely up to date by going to Menu>Support>Software Update


Regards,
HD Tech

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