Cloudcare does some very odd non-antivirus things. Think back to when this worked. What's different?
I have two computers with the same problem. One is running Vista and the other (this computer) is Win7. My problem has been going on for a few days and I am not getting anywhere. I have done a number of things to try and fix it.
When my computer is online and I open any program, i.e. Word, Excel, Power Point, Adobe Reader, Norton, Windows search, etc or if I try to run a program from the internet my computer stops, locks up the application I attempted to open. Then a box appears that says "application name has stopped working".
If I am off-line the programs open and run fine.
Internet Explorer runs fine.
I have run...
Norton full scan
I have gone to the "admin command prompt" and ran, can't remember the name c??/???????? - it showed no problem
Do you have an idea. It seems obvious (I could be wrong), that it has something to do with my computer checking online when it opens an application.
Any help we be greatly appreciated.
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 7862 Mb
Graphics Card: Intel(R) HD Graphics, -292 Mb
Hard Drives: C: Total - 464545 MB, Free - 183527 MB; E: Total - 1430795 MB, Free - 1105365 MB;
Motherboard: Gateway, NV79
Antivirus: CloudCare, Disabled, (didn't pick up "Norton 360")