"Their support team is unable to advise what to do."
Then it's another mystery till more clues arrive. However today I see too many machines damaged by P2P use. Why would I need this software at all?
I have a download program "PFConfig" which will not open. It worked once and stopped. I have tried to open with the desktop icon and from the program file. I have uninstalled and reinstalled. I have tried with Zone Alarm shut down. I have uninstalled the .net programs. I have tried a restore. Their support team is unable to advise what to do.
I am running Windows XP Professional SP3 with Zone Alarm Extreme (Firewall shut off). I have googled this topic but don't understand what is answered and am affraid to try solutions.
Thanks in advance for any help you can give.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?