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General discussion

Apple Mail program and Optimum Mail

by hdh2 Aug 29, 2009 6:23AM PDT

I'm having trouble with my Apple Mail program. I have a number of e-mail accounts (some with Optimum online, a g-mail, yahoo, etc.) Apple Mail has no problem at all reading and downloading any mail from any of the services. My problem is with Optimum Mail (Optonline.net). Mail refuses to send anything through that set-up. I've been on the phone for hours with Optimum and the settings are all correct. I've tried connecting directly to the cable modem and mail gets sent. This would make me believe that it is the Apple Airport Extreme router that is at fault. I've tried restarting it, re-initializing it and setting it up again and the problem continues. All my Optimum mail is picked up and can be read but it will not send anything through Optimum. It asks if I want to send it through another server (like g-mail or yahoo) and if I pick yes the mail sends.
It happens on all my computers a G-3 and pre Intel iMac G-5 on Tiger and my Macbook on Leopard.

Anyone else hear of this problem? Both Apple support and Optimum online say they have never heard of it. Talking for hours with their tech departments have found no solutions. Any thoughts would be apprectiated.
harvey

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1 Posts

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Have a kinda similar thing going with Comcast,

by mrmacfixit Forum moderator Aug 29, 2009 6:46AM PDT

if I receive and email via the comcast account and try to forward it using my .mac account, it refuses to send it.
It has to go via the comcast account.

Go figure.

P

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